How we handle your personal data.

1. Who is responsible

M/S Topres Global Export, a proprietorship of Sudip Mondal, Chaipat Uttarbandh, Paschim Medinipur, West Bengal 721212, India, decides why and how your personal data is used (the “Data Fiduciary”). Contact: info@topresglobal.com, +91 73638 92815.

2. What we collect

Only what you type into the enquiry form: your name, company, country, phone or WhatsApp number, email address, the product you want, quantity and your message. We do not ask for identity documents, payment details or any sensitive data.

3. How the form works

This website has no database. When you submit the form, your browser opens WhatsApp with a message prepared from your entries. Nothing is sent until you tap Send in WhatsApp. Once sent, the message is carried by WhatsApp (operated by Meta) under its own terms, and arrives on our number +91 73638 92815.

4. Why we use it

• To reply to your enquiry and send a quotation or sample details.
• To follow up on that same enquiry and, if you place an order, to prepare invoices and export documents.

We do not sell your data and we do not use it for unrelated marketing without asking you first.

5. Your consent

The form has a consent box that you must tick yourself. You can withdraw consent at any time by messaging or emailing us, and withdrawing is as easy as giving it. After withdrawal we stop using your data for the enquiry, except where the law requires us to keep records.

6. How long we keep it

We keep enquiry details only as long as needed to handle your enquiry or order, and for the period required by tax and export record rules where an order was placed. After that we delete them.

7. Your rights

• Ask for a summary of the personal data we hold about you and how we use it.
• Ask us to correct or complete your data.
• Ask us to erase your data when it is no longer needed.
• Nominate another person to exercise your rights if you die or cannot act.
• Raise a grievance with us about how your data is handled.

8. Children

This website is for business buyers. Anyone under 18 should not submit the form without a parent or guardian.

9. Cookies and third parties

This website does not set cookies and does not run analytics or advertising trackers. Fonts load from Google Fonts, and the Contact page shows an embedded Google Map, so Google may receive your IP address when those load. Links to WhatsApp, DGFT and the GST portal open services run by other organisations under their own policies.

10. Changes

If this notice changes, the updated version and date will appear on this page.